Want to get in touch? We’d love to hear from you.
Frequently Asked Questions
Please see our frequently asked questions below
Our delivery fees are based on how many staff and vehicles are required, where your event is taking place and the times we need to deliver/collect the equipment at. Please provide these details when getting in touch.
Once an order is confirmed we issue an invoice to confirm the booking details, along with a payment link. The payment link can accept any credit or debit card, AMEX carries an additional charge of 3.2%. We can also accept payment by bank transfer.
All products listed for sale the website are kept in stock unless stated otherwise. These products can be delivered within 1-3 days. Hire product availability is confirmed at the time of enquiry. Same day/next day delivery can be arranged for most hire products but is subject to availability.
New products come with a 1 year warranty as standard. Ex-hire games come with a 3 month warranty unless otherwise stated. Retro arcade games come with a 3 year warranty.
We offer service contracts for any games we sell, please get in touch with if this is something you would be interested in.
If purchasing a product we will be in touch to arrange a date and time for delivery.
If booking a rental product, we reserve the products on receipt of payment. Our team will then touch base a week or two beforehand to confirm all the details.
IMPORTANT – BOOKINGS ARE NOT CONFIRMED UNTIL PAYMENT IS RECEIVED.
Absolutely, once an order is confirmed we will email an invoice confirming the order details.